Return and exchange policy.

At Siara Women, we strive to provide the best shopping experience for our valued customers. We understand that sometimes, you may need to make changes to your order. Therefore, we offer an exchange policy to ensure your satisfaction. Please take a moment to familiarize yourself with our policy details.

Exchange Only

• As part of our commitment to customer satisfaction, we offer exchanges for products purchased from our store.
• Please note that we do not have return policy as of now.
• For exchange customer need to ship the article back to us at our head office SIARAwomen B006 Ground Floor, Jasvant elite, Kanchpada industrial area, Near Khwahish hotel, Malad west ,Mumbai 400064.
• Kindly mention your Name & Address along with the package.
• Our exchange policy allows you to request the exchange with any other product as well as any size. 
• You can exchange your product within 7 days of receiving item.
• Once received and after the quality check we will process your exchange order with in 7-8 working days.
• In case of non availability of product, we issue credit note to be used within three months.
• Please feel free to email us at care@siarawomen.com or chat with us between 9am to 8 pm on all days including weekends.
• We do arrange reverse pickup. For Reverse Pickup ₹300/- per product is charge

Eligibility

To be eligible for an exchange, please ensure that:

• Your request for exchange is placed within 7 days from the date of delivery.
• The product is in its original condition, unworn, and with all tags attached.
• The item was not purchased on credit note.

Process

If you meet the eligibility criteria and wish to exchange your item, please follow these steps:

1. Contact our customer care team at 9987320333 or email us at care@siarawomen.com.
2. Provide your order details and reason for exchange.
3. Our team will guide you through the exchange process and provide further instructions.
4. Once your exchange request is approved, you will need to ship the item back to us at the provided address.
5. Upon receiving the returned item, we will inspect it to ensure it meets the exchange criteria.
6. If the item is approved for exchange, we will process the exchange and ship the new size to you.

Exceptions

Please note that there are certain exceptions to our exchange policy:

• We do not accept exchanges for items that have been exchanged previously.
• Exchanges are only possible for the same product and not for different items.
• If the requested size is out of stock, we will issue a credit note for the same value.

Defective or Damaged Items

If you receive a defective, damaged, or incorrect item, please contact us immediately. We will evaluate the issue and make it right by providing a replacement or appropriate solution.

Shipping

Once your order is dispatched, it will take approximately 7-8 working days for it to reach you. We strive to ensure timely delivery and provide tracking information for your convenience.

If you have any further questions or need assistance, please do not hesitate to contact our customer care team. We are here to help and ensure your shopping experience with Siara Women is exceptional.